Scenario: Ngukurr Arts had over thirty SAM sub-categories from years of accumulated SKU detail.
Result: Six display buckets (Artefact, Ceramics, Fabric, Painting, Paper, Sculpture) replaced the long list. Bounce rate on the shop landing page dropped because shoppers could find what they wanted in one click.
Scenario: A centre wanted to launch a one-off "Christmas Gifts" bucket curating items across SAM categories.
Result: They added the bucket and dragged the relevant SAM categories in. The seasonal bucket went live without changing anything in SAM itself — and disappeared just as easily after the season.
Scenario: SAM head office created a new internal category "Test Inventory" that the centre absolutely did not want shoppers to see.
Result: On the next sync, the category appeared as Unmapped. The admin marked it Hide. Nothing leaked to the storefront.